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Refund and Returns Policy – Hashtag Jewel

 

Shipping

Free And Secure Shipping

We have committed ourselves to make it convenient and a pleasant shopping experience for you!

Enjoy Free shipping services with each Hashtag Jewel’ purchase!

Our Shipment Method

All of our orders are dispatched through UPS Express. To make your Hashtag Jewel purchase special we keep our shipping process transparent. As soon as, the shipment is dispatched, an e-mail confirming the same is sent to the customer along with the shipment-tracking information. This way, customers can stay updated with their order in transit.

Please Note – We proceed with the shipment of your order once it has been gone through the process for quality control. This helps us to ensure best quality in gemstone jewelry for our customers.

Shipping Time

Once we have received the order confirmation, it usually takes 7 business days to dispatch the shipments via UPS Express. Once the product has been shipped, it takes around 4-5 business days to deliver it to your doorstep.
Please note – Although, we try to make our deliveries as fast as possible, any delay arising is completely circumstantial. And since our deliveries are made through third party services, any unexpected delay in delivery will be resolved jointly by Hashtag Jewel’ Customer Care, UPS Express Assistance and the customer.

 

Estimated delivery times

Australia: 10-15 business days

Canada: 10-15 business days

France: 2-3 weeks

Germany: 2-3 weeks

United Kingdom: 10-15 business days

United States: 10-15 business days

United States Virgin Islands: 2-3 weeks

North America: 10-15 business days

Europe: 10-15 business days

Australia, New Zealand and Oceania: 10-15 business days

Asia Pacific: 10-15 business days

Latin America and the Caribbean: 2-3 weeks

North Africa and the Middle East: 2-3 weeks

I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose.

 

For additional protection to your shipment, Hashtag Jewel always make it sure:

  1. To insure all items on their full value.
  2. To use UPS Express services for all orders to deliver packages in fastest and safest way.
  3. To make deliveries to a physical business or home address.
  4. To ask for a signature of the receiver.

Additional Shipping Information

Sales Tax & Other Charges – All your shipments are prepaid for any additional tax and handling charges.

Packaging Details – All of our items are delivered in our signature Hashtag Jewel Gift box. However, for an added layer of protection we make use of distinguished packaging material for all the packages.

Shipping Address Changes – In case of wrong address or any related changes, the same should be informed to us within 24 hours of order placement. You can write to us or call us to raise a request for address change. However, it should be noted that once your product is shipped, the address change request cannot be made. Although, we would be obliged to get your issue sorted to the best of our abilities should such address related issue were to arise.

Weekend & Holiday Deliveries

All of our deliveries are scheduled as per the operations of UPS Express services on any particular day. Fortunately, our delivery partner allows delivery of commercial packages from Mon-Sat. That gives us an extra day of week to schedule your shipments.

In case of National or Festive Holidays, the below-mentioned are the days on which the delivery service remains ineffective-

We’re Here To Assist

If you still have got any of your queries unanswered, we are happy to assist you. Contact our experts available to help you 24/7.